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IMOS® (Integrated Maritime Operating System) is the next generation middleware platform for delivering innovative solutions for Ferry, Cruise and RoRo operators as well as for Port Authorities, Cargo and Terminal Management.
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Enterprise REServation Systems
Our tailored systems for Ferry, Cruise, RoRo and Cargo operators, are borne from our experience acquired through years of Reservation System development. Whilst our advanced R&D competence centre enable us to provide advanced systems that support our Customer’s needs by supporting them through the complex changes imposed by the design and development of new Reservation Systems powered by modern technologies.
We have a team dedicated to helping transport companies achieve strategic goals and world-class results in developing new generation of Enterprise Reservation Systems. We have developed a suite of reservation solutions tailored specifically to the maritime industries of Ferry, RoRo, Cruise and Cargo.
From an initial launch strategy to back-office operations upgrade, we offer a genuine end-to-end service that marries corporate vision and systems technology.
We have the right knowledge and skills to develop, implement and support mission-critical reservation solutions in each industry we serve. From the world's main Ferry and Cruise players to smaller regional companies, E-Dea Reservation Systems increase credibility and competitiveness by delivering industry-specific standards and best practices to meet your needs. Our solutions cover the whole reservations life cycle of modern transport companies both for freight and passengers as well, providing tangible benefits to all your functional needs.
Solution Overview |
Booking |
We provide enterprise solutions based on our world class booking engine designed to optimize and speed up all kind of booking operations. |
CRM |
By supporting customer-facing business processes across multiple interaction channels, we enables organizations to focus on strategies for customer-driven growth and to differentiate themselves in the market by providing a superior customer experience |
Operations |
Streamline and automate resources planning and deck/car space management, enabling you to more intelligently manage the capacity of your ships and vessels. |
Marketing |
Enable your business users to bring new marketing promotions to market easily and rapidly |
Sales |
Manage prices effectively and optimizing product distribution across sales channels and markets are critical to achieving maximum vessels occupation and sales success. |
Product and Packages |
Differentiate products, control multiple rates, create static and dynamic packages providing your customer with advanced search facilities to offer products and packages that match with their needs. |
Accounting |
Creates customizable multi-currencies accounting statements and tax policies so as to achieve compliance with local tax regulations across multiple geographies. |
Ports Management |
The last hour before a departure is crucial for ensuring customer satisfaction and avoid lines and delay. We provide solutions enabling port operators to deal with last minute bookings, check-in counters, waiting lists, no shows, SOLAS lists generation and so on. |
Check-in |
We deliver traditional, web and kiosk check-in solutions tailored for your specific needs. |
GDS |
We connect your reservation inventory to all world GDS enabling you to distribute products across agencies and customers worldwide. We support XML, Unicorn and all others communication protocols. |
Reporting |
From simple Excel reports to advanced reporting portals and data warehouse applications, we deliver enterprise reporting solutions that support your business intelligence needs. |
Webservice |
Our IMOS® platform connects in real time transport operators with hotel companies and travel and distribution partners, enabling them to transmit products availability, rates, and bookings data instantaneously. This eliminates time-consuming, error-prone manual processes that disrupt the flow of commerce. |
Thirty party integrations |
Our IMOS® SOA Service Bus is a blueprint for an adaptable, flexible, and open IT architecture for developing services-based, enterprise-scale business solutions. For organizations trying to get the most out of their Reservation System and infrastructure investments, IMOS® SOA Middleware offers the fastest way available to create fast, powerful and reusable thirty party integration services based on the XML standard. |
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